Privacy Policy
How we collect, use, and protect your personal information.
Privacy Policy
Last updated: 26/03/2026
Information We Collect
We collect information you provide directly to us, such as when you:
- Fill out our contact form
- Call us or send us messages
- Request quotes or book services
- Provide feedback or reviews
This information may include your name, phone number, email address, postcode, and details about your requirements.
How We Use Your Information
We use the information we collect to:
- Provide services and quotes
- Communicate with you about appointments
- Send you updates about our services
- Improve our services and customer experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
- Service providers who assist us in operating our business
- Legal authorities when required by law
- Third parties with your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Contact form data is typically retained for up to 2 years unless you request deletion.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to our processing of your information
- Withdraw consent at any time
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Phone: +44 7792 145328
- Email: dorward.connor@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.